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Hotel Facilities
Please enjoy the leisurely pace and the space where you can unwind.
Hotel Facility Information
- The facility is equipped with facilities to create a tranquil atmosphere, including an open lobby with a spectacular view of Lake Kawaguchiko.
The lobby features a fireplace, sofas, magazines and freshly ground coffee.
There is a terrace on the top floor and a private bath that you can enjoy in private (reservation required, 45 minutes, 3,300 yen).
You can also spend a luxurious time in the large public bath, where you can relax in the hot spring water while looking out at the lake.
We also have coin laundry and vending machines, providing a comfortable environment for long-term stays.
Get away from your everyday routine and enjoy a truly relaxing time in the tranquility of nature.
Facility map
- This facility is located on a hill, so due to the building structure, the entrance/front desk is on the 3rd floor.
There is no elevator available.We apologize for the inconvenience, but please use the stairs to move between floors.
To access the first floor parking lot, please exit via the entrance on the third floor and enter and exit from outside.
List of facilities in this facility
- Please check the facility map for more information.
We will also provide you with an explanation of the facility upon check-in.
If you have any questions, please feel free to ask our front desk staff.
【lobby】
You can see Lake Kawaguchiko sightseeing boats from the windows in the lobby.
- From the large windows, you can enjoy different views of Lake Kawaguchiko in each season.
There is also a coffee machine in the lobby.
While drinking freshly ground coffee,
Enjoy the panoramic view of Lake Kawaguchiko.
【Location】Main building, 3rd floor
【Front desk】
Front desk
- We have staff who can speak English, so tourists from overseas can rest assured.
If the front desk staff is not there, please ring the bell or dial 9 on your phone to let us know.
*Our staff are available 24 hours a day, even outside of our normal business hours, so please let us know if you need anything.
【Location】Main building, 3rd floor
【Front desk hours】7:00 to 22:00("English speaking staff available" 8:00 to 22:00)
【View large public Yuraku】
A bathtub facing Lake Kawaguchiko.You can overlook Lake Kawaguchiko.
- Enjoy the luxury of relaxing in the spacious, large public bath with a view of Lake Kawaguchiko below, surrounded by Fuji's famous hot springs.
The bathhouse is also equipped with a sauna, so after the sauna you can relax in the open air, enjoying the breeze from Lake Kawaguchiko.
Additionally, the washing area is equipped with a ReFa shower head, allowing you to experience a new and refreshing feeling.
Bath towels and face towels are always available in the bath area, so you can come empty-handed and use them as many times as you like.
If you close your eyes you can hear the sound of the water overflowing.
Enjoy the healing baths surrounded by tranquility.
【Open Hours】From 15:00 to 10:00 the next day
【Hot spring bathing category】Men's bath"Kaze-no-Oto"/Women's bath"Mizuumi-no-Oto":Main building, 3rd floor
【Private bath Tenku(Reservation required.)】
Private bath Tenku entrance
- In the private Tenku Tenku, you can enjoy a Rakuyu time while looking out at the lake.
Enjoy the hot springs in a private space.
【Open Hours】15:00 to 22:00
【Hot spring bathing category】Hoshi no Matataki /Tsuki no Akari:Main building, 4th floor
【How to use】Reservation required.
【How to make a reservation】We will serve you on a first-come, first-served basis on the day.
【Usage fee】45 minutes per group:3,300 JPY
【Rooftop terrace】
Rooftop terrace
- You can enjoy the lake dyed in the morning sun, the water's surface swaying in the breeze, and a quiet starry sky at night.
You can enjoy the summer Kawaguchiko Kojo Festival・Fireworks and the winter Lake Kawaguchiko Lake fireworks from a special seat.
*For safety reasons, the facility cannot be used in bad weather such as rain or snow.Please understand.
【Location】Annex rooftop floor
【Available time】This is subject to change depending on the season, weather, and events.Please let us know when you check in.
【Laundromat】
Laundromat
- This is available 24 hours a day.
This is a paid service.Please understand.
If you need to exchange money, please ask our front desk staff.
There is a rest area next to the laundry room.
Please use it while you wait for your laundry to finish.
【Location】Annex 2nd floor
【Available time】Available 24 hours
【Ice maker and microwave】
Ice maker and microwave
- There is an ice maker and a microwave on the second and third floors.
If you have any questions about how to use the service, please contact the front desk staff.
Ice buckets are provided in each guest room, so please feel free to use them.
【Location】Annex 2nd floor / Third floor
【vending machine】
vending machine
- There are vending machines on the 3rd and 4th floors.
If you need to exchange money, please ask our front desk staff.
【Location】Annex 3rd floor / 4th floor
【Smoking Room】
Smoking Room
- All guest rooms are non-smoking.
Please use the smoking rooms located on each floor.
Please keep the door closed to prevent smoke from escaping.
【Location】Each floor
List of other facilities
| Number of rooms | Total number of rooms: 25:7 Japanese-style rooms /18 other rooms |
|---|---|
| Standard room equipment | TV set/Air conditioning /Kettle pot /Tea Set /Coffee machines /refrigerator /safe /dryer /Toilet with washing function /Air purifiers(Airdog)/Free Wi-Fi / Mineral water(For overnight guests) |
| Internet related | All rooms available |
| Amenities | Body soap /shampoo /conditioner /Soap(solid)/Bath towels /towel /Shower cap /Brush /Toothbrush set /Razor /yukata /Slipper 【Women's cosmetics】Toner /emulsion /Cleansing Wash /Body Lotion |
| Facility contents | Club Lounge /Large communal bath /Private bath /Vending machines /Laundromat(For a charge)/Rooftop terrace /Smoking area /Lobby(Coffee space)/Ice maker /Microwave(2nd and 3rd floors) |
| Other facilities and services(Including arrangement) | Transportation service(Between Kawaguchiko Station and the hotel)/Fax transmission possible /Massage service arrangements /Wake-up call /Courier /Taxi booking /iron(Rental)/Ozone Deodorizer(Rental)/Humidifier(Rental)/Portable AC Charger(Rental) |
| Local payment methods available | cash /Credit card / QR code payment |
| Receipt of receipt | We are a qualified invoice issuing business that issues receipts that meet the requirements of the invoice system. |
| Standard check-in time | 15:00(Last check-in: 22:00) |
| Standard checkout time | 10:00 |
| Hot spring tax | Hot spring tax Adult 150 yen will be charged separately. |
| Cancellation provisions | Cancellation fees are as follows. From 7 days prior:100% of room rate *Separate cancellation policies apply for group bookings. |
| Regarding no-shows without notice | For no-shows, we will charge you as follows: No-show without notice /Non-delivery:100% of room rate *There may be separate policies for different accommodation plan and dates. |
| Conditions/Notes | ・A hot spring tax is required separately. ・This facility has an age restriction.Please note that only guests aged 13 and over are allowed to stay at this property. ・Smoking is prohibited throughout the building. Please use designated smoking areas. ・This property does not have an elevator.Moving up the stairs. ・This facility is not barrier-free. (Wheelchairs available for loan / Handrails available in guest room toilets / Handrails available in the large communal bath) *Please contact us in advance to ensure you can use our services without any inconvenience. |
| Other | Please check the terms and conditions. |
Hot Spring Information List
| Hot Springs | Fuji Kawaguchiko Onsen Village |
|---|---|
| Private Bath | Yes(There is a condition) |
| Bath facilities | Panoramic large bath "Yuraku" (Men's bath "Kaze-no-Oto" / Women's bath "Mizuumi-no-Oto")/sauna /Private Open Air Bath"Tenku"(Tsuki no Akari Hoshi no Matataki) |
| Available time | Panoramic public bath "Yuraku" 15:00 to 10:00 the next day /Private open-air bath "Tenku" 15:00 to 22:00 |
| Location | Large public bath"Yuraku":Main building, 3rd floor /Private Open Air Bath"Tenku":Main building, 4th floor |
| source | Calcium-sodium chloride-sulfate hot spring(Alkaline hypotonic hyperthermic hot spring) |
| Hot Spring Qualities | Hypotonic, weakly alkaline spring /Calcium spring /Sodium spring |
| Common contraindications | Acute illness (especially if accompanied by fever) / Active tuberculosis / Malignant tumor / Severe heart disease / Respiratory failure / Kidney failure / Hemorrhagic disease / Severe anemia / Other generally ongoing illnesses / Pregnancy(Especially early and late) |
| Contraindications for spring quality | - |
| General indication | Neuralgia/Muscle pain /Joint pain/Fifty shoulders/Motor paralysis/Joint stiffness/Uchimi/Lottery/Chronic digestive disease/Hemorrhoids/Chills/Post-illness convalescence/Fatigue recovery /Health Promotion |
| Spring quality indications | Cuts / Burns / Chronic skin disease / Frail children / Chronic gynecological disease / Atherosclerosis |
| Supplies | dryer /Body soap /shampoo /conditioner /Bath towels /cotton /Cotton swabs /Shower cap(Using Mirable) 【Men's cosmetics】tonic /Hair tonic /Hair Liquid /Body Lotion 【Women's cosmetics】Toner /emulsion /Cleansing Wash /Body Lotion |
| Services | We provide natural water services. |